Privacy Policy

Last Updated: June 15, 2026

At MyPharma360, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, web application, mobile application, and related services.


1. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, and business details.
  • Pharmacy information including store name, address, GST details, and business records.
  • Billing and subscription information.
  • User account credentials and login activity.
  • Inventory, sales, customer, supplier, and transaction data entered into the platform.
  • Device information, browser type, IP address, and usage analytics.


2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services.
  • Process subscriptions and payments.
  • Improve platform performance and user experience.
  • Provide customer support and technical assistance.
  • Send service updates, notifications, and important announcements.
  • Comply with legal and regulatory requirements.


3. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable methods to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


4. Data Storage and Retention

Your information is stored on secure cloud infrastructure and retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.


5. Third-Party Services

MyPharma360 may integrate with third-party service providers such as payment gateways, cloud hosting providers, analytics tools, messaging platforms, and notification services.

These providers may process information on our behalf subject to their own privacy policies and security practices.


6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance.
  • Remember user preferences.
  • Analyze website traffic and usage patterns.
  • Enhance overall user experience.

Users may disable cookies through their browser settings; however, some features may not function properly.


7. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be disclosed only:

  • When required by law or legal process.
  • To protect the rights, safety, and security of MyPharma360.
  • To trusted service providers assisting in the delivery of our services.
  • During a merger, acquisition, restructuring, or sale of business assets.


8. User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and ensuring the accuracy of information entered into the platform.


9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Withdraw consent where applicable.
  • Request information regarding how your data is processed.

To exercise these rights, please contact us using the information provided below.


10. Children's Privacy

MyPharma360 is intended for business and professional use and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.


12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.


13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:

Email: contact@mypharma360.com
Website: https://mypharma360.com

By using MyPharma360, you acknowledge that you have read, understood, and agreed to this Privacy Policy.